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Frustrating to read. Unfortunately, a lot of shops jumped on the PPF, wrap and ceramic coating train and a lot of them are great at hyping themselves up but do subpar work or showcase vehicles that weren't done by them. Before selecting my PPF place, I personally reached out to people that had gotten their cars done there and how satisfied they were. Then I visited the shop and met the owners. At that point, I was at ease.
In your case, I suggest you get an estimate put together by a reputable place to get all the damage fixed and hand that over to the manager or owner of Supreme Wraps.
There is so much margin that in that $6,500. They can easily make this right for you. One poor online review will make people not take a second look and can cost them dearly.
Before stepping to a lawyer or mentioning the "s" word, give them a final chance to make it right. If and when they don't, take the next step.
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