[walketed]

Originally Posted by 2023TX

Here are my thoughts on this:
Previous car was a 2015 X5 xdrive, have never held a car for this long but was waiting for the new engine upgrade to come out and it didn't make it into the '23 model like initial rumors said. I felt that the 2023 45e was a little underpowered with the old engine when I drove it. By contrast the 50e is amazing. It is really back to what an X5 should be, powerful and a joy to drive. Even just in electric the 50e is fun to drive and in sport, wow. By comparison the 40i feels like my old car with over 100,000M on it. OK, that is an exaggeration but my 2015 was an amazing car that never gave me a single issue and still drove well. the 40i is "just an X5" (and this is my 3rd in 13 years). The biggest thing I have noticed is ride comfort, the air suspension in the 50e makes the ride much more comfortable.
I just can't help but think if I had just dropped $72.5K on a new X5 and it was only incrementally better than my 2015 I would be disappointed but when I took delivery of my 50e it was such a step up from my old X5 there was no comparison. Hope that helps.
Although, who knows who will be the winner in the long run with this check engine issue!

Exactly the same analysis here. The plain vanilla X5 was not worth the upgrade. It's a shame BMW is not capable of having a conversation with us. The more time they waste the more expensive it is for them to repair the damage. My car is now a lemon legally, it's been in the shop for a month, so let's see their approach once they have the part to fix it. BTW, every time I call BMW NA, my case manager is unavailable.. that's it, no other case managers are here to help, no manager of case managers, nothing. It feels like calling a startup or a company in bankruptcy which is not the case.

[roamio]

Looks like there is real issue with 50e. Feel really bad for owners. Hopefully it will be resolved soon.

Still remember my 2012 550i (V8 N63) recall. Car was in shop for 3 weeks until they replaced problematic components.

[hanashra]

Summing it up to this point I’d say, there are new cases every other day showing up but no solution so far. Lucky those who don’t have any issues. The rest of us just has to sit back and wait. My loaner is a Q5. Well nice but no thanks

[darryls]

I'm late to this party. I took delivery of my 50e on May 12th, 10 days later the check engine light come on. I was told it was going to be a month to get a replacement part. After 2 weeks, the part suddenly arrived and the following day I got the car back. Here's the statement with the explanation of what they did:

[TurtleBoy]

Originally Posted by darryls

I'm late to this party. I took delivery of my 50e on May 12th, 10 days later the check engine light come on. I was told it was going to be a month to get a replacement part. After 2 weeks, the part suddenly arrived and the following day I got the car back. Here's the statement with the explanation of what they did:

Welcome to the forum and thanks for providing the resolution information. Good luck, enjoy and be safe.

[mobsync]

Originally Posted by darryls

I'm late to this party. I took delivery of my 50e on May 12th, 10 days later the check engine light come on. I was told it was going to be a month to get a replacement part. After 2 weeks, the part suddenly arrived and the following day I got the car back. Here's the statement with the explanation of what they did:

So you've had your car back since June 15th? No issues at all since then?

[darryls]

Originally Posted by mobsync

So you've had your car back since June 15th? No issues at all since then?

Nothing that's had me take it back...but I have experienced some strange behavior that's been hard to reproduce. In Sport mode, stopped at a light, while sitting stationery with foot on brake, on a slight incline, it experienced a strange rhythmic "sputtering" for about 10 seconds, then it stopped.

I've got a 7hr trip coming up (each way), so hoping it holds up!

[DJM]

Great forum. I was about to place a 50e order after owning several diesel X5s, E53, E70 and F15. I delayed it when they told me mid 2024 delivery! Also, my mate has an i4 M50 that spent months and months parked in service waiting on replacement battery modules. My current G05 X5 M50d had ongoing TCB issues (replaced 3 times), AC issues (stopped working twice) and then a failed torque converter Was in service for several months and no loan car, extremely frustrating and I made my feelings clear. Thankfully they replaced the torque converter at their cost at 95,000km/4.5 years despite being out of warranty, given the poor experience I’d had recently. I’d also owned M135i and F80M3 so I’m a regular BMW customer and not very happy now.

So after trouble free X5s for 15 years, I was holding off ordering the 50e until I could read a few real life reviews and see if BMW reliability has taken a dive.

This thread is really concerning for what is a A$170k vehicle down here. I think I’ll wait and see where this thread goes. Thanks for the info, extremely helpful.

[TurtleBoy]

^ Welcome to the forum. Just to keep things in perspective, the problems here are a very small percentage of the 50e's that have been produced and all seem to be tied to a bad batch of parts. You still of course have to do what makes you feel comfortable but it doesn't appear to be a design problem that is affecting a large percentage of vehicles.

[aaaaaaaaaz]

Originally Posted by TurtleBoy

^ Welcome to the forum. Just to keep things in perspective, the problems here are a very small percentage of the 50e's that have been produced and all seem to be tied to a bad batch of parts. You still of course have to do what makes you feel comfortable but it doesn't appear to be a design problem that is affecting a large percentage of vehicles.

Hmm to be fair I don't think problematic 50e is "a very small percentage". I agree those whose car having problem will definitely speak out more, but seems the number of people who have issue is very high on both the forum and the FB group.

I am confident these problem should be sorted out in a year though; most faults are tied to particular parts rather than the design of system in a whole.

[TurtleBoy]

Originally Posted by alanzyy

Hmm to be fair I don't think problematic 50e is "a very small percentage". I agree those whose car having problem will definitely speak out more, but seems the number of people who have issue is very high on both the forum and the FB group.

I am confident these problem should be sorted out in a year though; most faults are tied to particular parts rather than the design of system in a whole.

The numbers don't seem to agree with your assessment. We are seeing a few handfuls of folks posting, obviously those aren't all the people, and those seem to be tied to a few build weeks. Once we see hundreds of people posting then maybe we can say the problem is more widespread.

[RichardE]

Originally Posted by DJM

I delayed it when they told me mid 2024 delivery! ...

This thread is really concerning for what is a A$170k vehicle down here. I think I’ll wait and see where this thread goes. Thanks for the info, extremely helpful.

Hi,

I have just received my X5 45e which was ordered last July, it was supposed to be built last October but kept getting pushed out, so be aware that Australia is at the end of the supply chain and there might be delays if demand is strong.
As Turtle Boy states, you only hear a very small minority of the total percentage of X5 owners. Whilst mine is a 45e, the build quality is excellent and so far no issues. The 45e is an excellent car and I suspect the 50e is even better, despite the odd issue which will most likely be fixed before yours is built.

[aaaaaaaaaz]

Originally Posted by TurtleBoy

The numbers don't seem to agree with your assessment. We are seeing a few handfuls of folks posting, obviously those aren't all the people, and those seem to be tied to a few build weeks. Once we see hundreds of people posting then maybe we can say the problem is more widespread.

The number definitely agree. There are at least 5-8 confirmed cases with same exact problem (HV battery refrigerant valve) across forum and fb group out of a few hundred owners. That is definitely a lot, given delivery number of 50e is quite low.

"extremely small" I would assume it is less than 0.1%. For example, the "fuel pressure sensor" problem on my car is probably an isolated issue since no one else has mentioned them.

[TurtleBoy]

Originally Posted by alanzyy

The number definitely agree. There are at least 5-8 confirmed cases with same exact problem across forum and fb group out of a few hundred owners. That is definitely a lot.

"extremely small" I would assume it is less than 0.1%.

You are looking at the wrong populations, it is not owners on FB but owners in general. There is bias with the members.

Difference of definition. It is subjective and not objective. 3% could be extremely small in this case and the problem is probably hitting more like .5% although that is unknown.

[aaaaaaaaaz]

Originally Posted by TurtleBoy

You are looking at the wrong populations, it is not owners on FB but owners in general. There is bias with the members.

Difference of definition. It is subjective and not objective. 3% could be extremely small in this case and the problem is probably hitting more like .5%.

It does matter but not nearly as important as you thought. Most folks who have CEL will also not come to forum or FB group to report.

3% in my eye is unacceptably high for "a particular faulty part", but is actually not bad if "car has any warranty issue in its warranty period".

[aaaaaaaaaz]

Further more, in my case the valve did not even trigger the CEL.

It was another unrelated faulty part triggered the CEL and prompt dealer to do the vehicle scan; and upon scan they find out the valve stuck open 2 times which was stored in the memory as well. There may be many more vehicle on the road also has the part occasionally fail but not frequent enough to trigger the CEL on its own yet, thus this particular issue might be underreported for now since most car are only 1-3 mo in service.

[TurtleBoy]

Originally Posted by alanzyy

It does matter but not nearly as important as you thought. Most folks who have CEL will also not come to forum or FB group to report.

3% in my eye is unacceptably high for "a particular faulty part", but is actually not bad if "car has any warranty issue in its warranty period".

I think you are misunderstanding. Obviously they won't however people with a problem are more likely to seek out a forum and post. You can see that here all of the time with folks who have a low number of posts posting about a problem they have. Given that, there is bias in those 100 owners that you see in the group. The 5-8 who posted having a problem do not represent 5 to 8% of the entire owner population.

It really doesn't matter if the problem is affecting 1% or 10% of the owners since it appears to be tied to a bad part used in certain build weeks and not a design issue. While no one wants it to happen, bad parts do get introduced into the manufacturing process.

[aaaaaaaaaz]

Originally Posted by TurtleBoy

I think you are misunderstanding. Obviously they won't however people with a problem are more likely to seek out a forum and post. You can see that here all of the time with folks who have a low number of posts posting about a problem they have. Given that, there is bias in those 100 owners that you see in the group. The 5-8 who posted having a problem do not represent 5 to 8% of the entire owner population.

It really doesn't matter if the problem is affecting 1% or 10% of the owners since it appears to be tied to a bad part used in certain build weeks and not a design issue. While no one wants it to happen, bad parts do get introduced into the manufacturing process.

I am not saying 5-8 member out of 100 on the forum will indicate a failure rate of 5-8%. I understand the bias here, and specifically mentioned here. My point is: the fraction of 50e owner on the forum is still quite small; yet there has already been quite a few people mentioning the exact problem over and over. We see a lot of random post of different issue on the forum from time to time, but a number of people saying the same in such short period of time with such small population is highly unusual. The last time I recall sth similar is the grill shutter issue in early model of G01, which BMW eventually issued a SIB and extended warranty period.

Prior to mid-June, delivery number of 50e is very small; I don't think most dealer hit triple digit by then; and an issue appearing such frequent this early is quite alarming. The faulty part seems to span across all built week so far and there is no indication BMW has identified what was wrong yet or updated the part.

I know many of us are BMW fans, but we need to be honest to our self. This is a great car, but so far it seems like highly likely there is higher than normal faulty part issue.

[TurtleBoy]

Originally Posted by alanzyy

I am not saying 5-8 member out of 100 on the forum will indicate a failure rate of 5-8%. I understand the bias here, and specifically mentioned here. My point is: the fraction of 50e owner on the forum is still quite small; yet there has already been quite a few people mentioning the exact problem over and over. We see a lot of random post of different issue on the forum from time to time, but a number of people saying the same in such short period of time with such small population is highly unusual. The last time I recall sth similar is the grill shutter issue in early model of G01, which BMW eventually issued a SIB and extended warranty period.

Prior to mid-June, delivery number of 50e is very small; I don't think most dealer hit triple digit by then; and an issue appearing such frequent this early is quite alarming. The faulty part seems to span across all built week so far and there is no indication BMW has identified what was wrong yet

If that is your opinion that is fine. To me it is not unusual at all. Given the weeks of production I would expect about 13% of the vehicles being affected if all parts were bad.

Obviously this discussion is just for the sake of discussion but I also don't know why you say there were a small number of deliveries before mid-June. Production started in the beginning of April with deliveries starting that first week. There were over 18k X5's sold in the US from April to May. While BMW doesn't release sales figures by engine variant, most analysis I have seen put the 45e close to 50% of the sales. I would assume the 50e would be similar but obviously those sales also include previous MY X5's plus there was a loss of the tax credit which could have some effect. Either way, I think you are looking at thousands being delivered.

[walketed]

Originally Posted by alanzyy

The number definitely agree. There are at least 5-8 confirmed cases with same exact problem (HV battery refrigerant valve) across forum and fb group out of a few hundred owners. That is definitely a lot, given delivery number of 50e is quite low.

"extremely small" I would assume it is less than 0.1%. For example, the "fuel pressure sensor" problem on my car is probably an isolated issue since no one else has mentioned them.

According to my dealer, there are around 200 of these valves in backorder, just in the US. So yes, 200 of our cars have this problem. But the real problem is not the lack of planning from BMW is how they responded to the problem, which is from my perspective completely unacceptable.

TurtleBoy, it seems that you work for BMW and are protecting the brand at all cost. This is not a small issue, maybe if you take into account all the combined production volume it is, (I don't think they have produced that many 50e's so far) but a brand like this NOT doing the right thing for their customers? Shame on BMW, we are not the average car customer, we are passionate, enthusiast and very knowledgeable car owners who value and pay for premium.

[TurtleBoy]

Originally Posted by walketed

According to my dealer, there are around 200 of these valves in backorder, just in the US. So yes, 200 of our cars have this problem. But the real problem is not the lack of planning from BMW is how they responded to the problem, which is from my perspective completely unacceptable.

TurtleBoy, it seems that you work for BMW and are protecting the brand at all cost. This is not a small issue, maybe if you take into account all the combined production volume it is, (I don't think they have produced that many 50e's so far) but a brand like this NOT doing the right thing for their customers? Shame on BMW, we are not the average car customer, we are passionate, enthusiast and very knowledgeable car owners who value and pay for premium.

LOL. You really need to stop back and look at things. I know you are affected by the problem and it is important to you and you want to get your vehicle fixed and I agree it should be. I have not been saying anything to "protect the brand", I'm simply talking about statistics and putting things into perspective. For those affected by the problem it is meaningful and should be. When looking at the vehicle as a whole, its sales, etc. it really isn't.

[aaaaaaaaaz]

Originally Posted by TurtleBoy

If that is your opinion that is fine. To me it is not unusual at all. Given the weeks of production I would expect about 13% of the vehicles being affected if all parts were bad.

Obviously this discussion is just for the sake of discussion but I also don't know why you say there were a small number of deliveries before mid-June. Production started in the beginning of April with deliveries starting that first week. There were over 18k X5's sold in the US from April to May. While BMW doesn't release sales figures by engine variant, most analysis I have seen put the 45e close to 50% of the sales. I would assume the 50e would be similar but obviously those sales also include previous MY X5's plus there was a loss of the tax credit which could have some effect. Either way, I think you are looking at thousands being delivered.

Maybe I am too new for BMW - seems like folks are used to BMW being unreliable and have a very low quality bar. That is fine.

Let's be generous - say 10k delivered; with 200 back-ordered parts some time in June, that's already >2% of cars with same bad parts with in first few weeks in service.

I'm sure they will eventually find out the root cause and issue an SIB to replace the part design - but we need to be honest. As for now, the part has problem.