[EjA614]

Long story short I brought a used 2021 X5 from a Land Rover dealer. Took it in for its first routine service (37,000 miles) ant an BMW service center and get a call that an aftermarket oil filter cap broke and is stuck in the housing. This is a known issue and the SIB calls for a housing replacement and they are charging me $3k. The service center claims they are following procedure and nothing they can do. I called BMW corporate and they rejected the warranty claim and good will citing the aftermarket filter.

I have seen a few other posts on this but asking if there is anything else I can do or am I just SOL. Seems insane to just take the mechanics word that they did nothing wrong? Any advice is appreciated.

[aerof16]

I had this experience on my first oil change after buying from the original owner. Around 45k miles, 2019 x5 40i. I pulled the old filter out in about 4 pieces. The bottom plastic piece stuck in the oil filter housing.

I was able to remove it using some picks. It took me about 30 minutes of fumbling with it before I was able to free it from the housing and work it out. My biggest concern was verifying that I had ALL the pieces of the filter once I got everything out.

You could ask them to try and do something similar for an hour or so before they call it quits and change the entire housing.

I suspect it’s simply a cheap filter issue. I’ve changed my oil/filter in my 540i with a B58 a dozen times using BMW filters with zero issues.

[swainbmw]

Originally Posted by aerof16

I had this experience on my first oil change after buying from the original owner. Around 45k miles, 2019 x5 40i. I pulled the old filter out in about 4 pieces. The bottom plastic piece stuck in the oil filter housing.

I was able to remove it using some picks. It took me about 30 minutes of fumbling with it before I was able to free it from the housing and work it out. My biggest concern was verifying that I had ALL the pieces of the filter once I got everything out.

You could ask them to try and do something similar for an hour or so before they call it quits and change the entire housing.

I suspect it’s simply a cheap filter issue. I’ve changed my oil/filter in my 540i with a B58 a dozen times using BMW filters with zero issues.

Originally Posted by EjA614

Long story short I brought a used 2021 X5 from a Land Rover dealer. Took it in for its first routine service (37,000 miles) ant an BMW service center and get a call that an aftermarket oil filter cap broke and is stuck in the housing. This is a known issue and the SIB calls for a housing replacement and they are charging me $3k. The service center claims they are following procedure and nothing they can do. I called BMW corporate and they rejected the warranty claim and good will citing the aftermarket filter.

I have seen a few other posts on this but asking if there is anything else I can do or am I just SOL. Seems insane to just take the mechanics word that they did nothing wrong? Any advice is appreciated.

The housing is available on FCP for around $300. Have someone else put it on?

[2heeldrive]

How did this disaster turn out for you?