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Here is the response from BMW for whatever it's worth:
Dear Customer,
Thank you for contacting BMW Assist Customer Care.
We recommend performing an Update Services in your vehicle to refresh the connection. This can be done by following the steps below:
- Navigate to “ConnectedDrive” or “BMW Assist” using your iDrive controller.
- Open “Options” (physical button surrounding your iDrive controller)
- Click on “Update BMW Assist”.
Once the update completes, we recommend shutting the vehicle off and allowing a few minutes before restarting the vehicle to check the connection.
Sincerely,
ConnectedDrive Services Customer Care
Fax: 888-226-9492
PO Box 100035
Fort Lauderdale, FL 33310
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