Quote:
Originally Posted by Nolan e46
Hello all, I am working with a friend of mine trying to change the name displayed on the welcome screen. From the driver profiles page in the X5, it says that the name can be changed from the Connected Drive customer portal. On the online portal, the only way I can see possible to change the name is by calling BMW customer relations. I and others have called a few times now and found no resolution. How did you change the welcome name to TurtleBoy? Has there been a change to connecteddrive accounts since the original post that makes this impossible? Any and all advise is appreciated, thanks.
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A user can no longer change the name since the functions on the ConnectedDrive website were moved to the MyBMW site. Calling them and getting the right person seems to be the only way to change the name.