Quote:
Originally Posted by Jkb1002
I checked MyGarage literally three times daily — and all they had to do was put a little line of text on the screen to note the deletion. Decoding VINs to check for deletion on a $70k purchase is absolute nonsense.
FWIW, genius line last night said the deletion is still very much in place on all models except the Alpinas.
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Exactly - this is on BMWNA; sure the dealers could help, but first & foremost we ALL contact BMWNA daily via mygarage, the 1-844 number, and/or BMWNA's other properties & services. Further, the dealers are BMWNA's contracted staff, so ultimately the buck stops with BMWNA, not the dealers.
With that said, this is a rough situation for all and, while BMWNA could certainly be handling this more customer friendly, we still do get the information here which isn't ideal but is available.
There are multiple posts here of people & dealers getting X5s with touchscreens, so it's happening ... here are a few lightly edited posts FWIW:
Quote:
Originally Posted by tnutt19
I spoke with BMW NA and my new dealer today and both confirmed that touch screens are back. It was literally a two week period they were removed if not less.
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Quote:
Originally Posted by Rsrwnab
... My dealer is telling me it will have touchscreen, tow, and backup assist..... my build week is 12/50
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Quote:
Originally Posted by Jedi Greg
Service finished prepping my X6 and CA was able to get into the car this morning. He confirmed that the touchscreen is in fact installed and working  . It is the first X5/X6 he has seen in a few weeks that actually has the touch.
Thinking those of you who mentioned that this might be a 2 or 3 week blip are probably right.
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And, from a dealer on Nov 16th:
Quote:
Originally Posted by calbears
FWIW, I'm seeing weird things with the X5s. I've checked ones in production (we only have a few) and they are not showing the touchscreen deletion at any stage in production. I checked a 4 series GC and it's in 150 and shows the deletion.
Checked one that was finished on 11/13 and it does not have the deletion and one that does, one completed on 11/14 and has the deletion, 11/11 has the deletion
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