Quote:
Originally Posted by MadameLV85
I'm considering writing a review but I also don't want to hurt the CA's business... I've used him for past purchases and really like him otherwise. I know he has his hands tied behind his back, but I don't understand why the GM would try to force feed a purchase like this especially since I was told it would be fine to receive the car after my trip.
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I wouldn't write anything until you take delivery.
If you're talking about Google, etc. type review that's up to you.
If you're talking about a BMW survey, I wouldn't recommend anything other than 100% across the board or ignoring it, especially if you plan to use them for service. These surveys are not the correct way to get your dissatisfaction w/a dealer to BMW. All they do is put on the dealer's s*** list.
As an example, my friend used the survey in an attempt to tell BMW how he felt they have lost their way. He had an issue w/his BMW and asked a friend who worked at the dealer why he had not hear back about something and found out the service manager knew exactly who he was.