Quote:
Originally Posted by X5 45e
Some ideas:
Did you update your IPhone to the latest version? And you might also try to remove the app and reinstall it
Did you try the website version of connected drive? You should be able to activate pre-conditioning here too
I presume you don't have a display key?
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I have the latest iOS version and have removed and reinstalled the app a few times. When it activates, it still says the list of enabled features (Info tab, Enabled Features) only includes the ones for Checking status and checking charging etc. But does not list the climate, remote unlock, remote horn or anything. There is an active ticket with ConnectedDrive, but so far nothing fixes this. From the Website there is no way to do anything. I am curious if you scroll down to the list of subscribed services, do you see one titled “remote Services”? I do not. That may also be why I don’t see the checkbox that others see, “Activate Remote Services.” To be clear, this means that service was not added to my ConnectedDrive account for some reason, and thus they need to fix it on “their end” (that’s my hunch)...
If someone can scroll down on their ConnectedDrive website and to their list of Subscribed services, if you see “Remote Services” as an “orange tile” that may confirm what is missing. As to why, who knows...