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I had a local dealer sell me a car, but then during service refused to give me loaner because I was under 25 even though I had an appointment for a loaner. Then they didn't fix any of the issues I told them about. Said I could come back next time to get them fixed. I told them I would be giving them all 1s, then they said I should bring the car back immediately get my issues addressed. I told them don't worry about it; I gave them all 1s and left a bunch of bad reviews online which not-surprisingly garnered the attention of other people who said they had similar bad experiences… and the attention of the service manager who wanted to make things right. Yeah right.
My current dealer I go to has very good service, both the service manager is pretty friendly (he was my prior service advisor) and the current service advisor is friendly guy.
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