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      10-14-2016, 01:45 PM   #11
stvding
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Drives: G20 M340ix
Join Date: Jul 2015
Location: Markham

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Quote:
Originally Posted by cangenBMW
Quote:
Originally Posted by stvding View Post
Bmw connected NA doesn't work in canada. No connecteddrive store working, no portal like us or other market. I can't login in my remote app now. I called bmw assist, they don't deal with canadian car, dealer doesn't either
I'm a client advisor in Canada. ConnectedDrive support in Canada is abysmal. Accounts lock for no reason, unable to login to remote app, no connected drive portal, and customers can't even change their own password. If you are having trouble using ConnectedDrive in Canada go straight to your dealer and ask them to sort it out. Canada does not have a Canadian-specific support line for it either. It's a travesty. There needs to be a way for customers to troubleshoot this stuff without getting the run around from BMW Canada and the dealer.a
This man is speaking the truth
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