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It might be user error, but when a good majority of people are having issues, it is something BMW needs to fix. tellch00 there are bugs with every release. This is on par with using beta software. It works, but it doesn't seem polished. The car drives well, music (for the most part) play, and there's plenty of other intricacies you will learn. Ilyam5 is correct that there's a learning curve, but coming from iDrive 6, you should have an easier time than someone who has never used iDrive.
If you can just be ok with the fact that you may or may not have the latest software and/or features...you'll be fine. My only piece of advice, other than this forum, your best friend will be the power knob. I would practice holding in a button for 30 seconds. Then, you'll be ready to go! Overall, love the vehicle though, but have to give BMW a hard time given the price tag and (minor) shortcomings.
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