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      08-19-2016, 08:02 AM   #43
Dracon
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Drives: 2013 F10 M5
Join Date: Apr 2009
Location: Out and About

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2013 BMW M5  [0.00]
Looks like BMW has finally posted what they are going to do for BMW Assist on older vehicles for customers still under contract/agreement.

Quote:
BMW has developed several solutions in order to provide continued BMW Assist service or provide alternative compensation to customers with active BMW Assist contracts expiring after December 31, 2016 on vehicles equipped with a 2G GSM telematics device (e.g., COMBOX).

Background

For GSM vehicles equipped with a 2nd generation (2G) GSM (Global System for Mobile Communications) telematics device from the factory, the 2G GSM service will no longer be supported after December 31, 2016. Most of these vehicles were offered with BMW Assist Safety Plan and Convenience Plan, however, some 2014 Model Year and newer vehicles (e.g., E84 X1, E89 Z4, and E71 X6) were also offered with the new ConnectedDrive offering structure. Please refer to the table at the end of this message for a summary of which vehicles are equipped with 2G GSM telematics.

Compensation or retrofit offerings

Compensation:
For those customers that would rather not have BMW Assist services in their vehicle, BMW will be offering the following compensation options
  • $300 BMW Lifestyle and Accessories voucher for in*Center purchases + Deactivation of existing technology
  • $200 Visa Pre*Paid Debit Card + Deactivation of existing technology

Hardware Retrofit:
For customers who have an active contract that expires after December 31, 2016 and who would like to maintain service after December 31, 2016, a hardware retrofit of a new telematics module will be available

Please note: BMW will not be offering any retrofit or compensation for customers whose contract has already expired or whose contract will expire on or before December 31, 2016.

As soon as details of the final offerings are available, updated communications will be released, including direct customer communications. This message will also be updated with important information for dealers.

Code:
2G GSM application by vehicle model.

Vehicle Model                       2G GSM Equipped
1 Series                            March 2008 - EOP*
2 Series                            N/A
3 Series                            March 2008 through MY2013
4 Series                            N/A
5 Series                            March 2008 through MY2012
6 Series                            March 2008 through MY2013
7 Series                            F01 Only: SOP through MY2012
X1                                  E84 Only: SOP* through MY2015 
                                    F84: N/A
X3                                  F25 (SOP*) through MY2013
X4                                  N/A
X5                                  April 2008 through MY2013
X6                                  April 2008 through MY2014
Z4                                  E89: MY2010 through EOP*

*EOP = End of Production; SOP = Start of Production
Appreciate 2
mge92375.00