View Single Post
      04-16-2019, 11:01 PM   #14
TSMC55
Second Lieutenant
Australia
127
Rep
252
Posts

Drives: BMW X5 2019 GO5
Join Date: Feb 2019
Location: Brisbane, Australia

iTrader: (0)

Quote:
Originally Posted by aman27 View Post
I had a new key card ordered for my car but it still doesnt work ..dealer said these things aren't working yet.

Same with the connected app..installed the app on my phone created an acct etc..then when it asks to enter code received in car under messages i get nothing. No code.

So net net neither the key card nor the app work for me at all. Where do i go from here any tips?
I do not mean to be rude but have you checked you are entering the correct VIN. I accidently transposed two digits and did not realise for a day.

Also apparently there is a password issue if you set up the account from the app. The password protocol on the app lets you have a simple password like Hello1, whereas that is not sufficient for the protocol on the website and appare tly causes issues. At least this is according to another member on here. Make sure you have a complex password with at least one capital, a digit and a symbol.
Appreciate 0