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      10-06-2021, 01:56 PM   #2
5pacey
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Drives: '15 X5, '22 X5e
Join Date: Sep 2021
Location: NoVA

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A bit of an update. Called BMW genius'es again, spoke w/a rep who swears he never heard about such a thing and said for me to either talk to GM @ the dealer, or for them to initiate what they call "dealer callback", which is one of their "case managers" calling the dealerhship and discussing the case and what to do about it. They are then suppose to call me back within 3 days to tell me what is happening.

Me talking to the GM, after both the sales guy and sales mgr, both of whom are very professional, sound legit and don't see what reason they'd have to lie to me about it, sounds pointless to me. I'll wait for the "case manager" to call back but Its not looking great at the moment.

Any thoughts/ideas what else to do? Other than the obivous - re-order, which I don't really want to try and do.

Last edited by 5pacey; 10-06-2021 at 02:14 PM..
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