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      05-29-2020, 10:45 PM   #10
007bimmer
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Drives: 2020 BMW X5
Join Date: Apr 2016
Location: USA

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2020 BMW X5  [0.00]
Quote:
Originally Posted by dds007 View Post
Just purchased a lovely 2020 x5 less than 3 weeks ago and have a few issues that will require then to order parts and leave me without my car for at least a week!

Granted, I have done some research on these forums to make sure I'm not missing anything in the iDrive settings. Anyway, my issues include:

1) air conditioning is finicky - while driving (not at a stop) sometimes it's just the fan that blows, no cold air. They just diagnosed this as needing a new condenser and compressor?

2) windshield wiper "shutters" on the return swing. - easy fix, just replace. Strange that it's happening on a brand new car though that did not sit in the showroom very long.

3) M- button doesn't give me the special M-heads up display. I've seen it on YouTube and this is my second M car. They can't seem to figure this one out?

So, my question is what has your dealership done to make it up to you, if at all? What should I or can I be pushing for? I'm not typically one to complain but dealing with the sales associates have left a sour taste in my mouth. Not to mention, I received NO DEAL during COVID19.
If you financed or leased with BMW I would call into BMW corporate and complain and see if maybe then can credit you for a months payment. The issue is with the manufacturer not the dealer.
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