Quote:
Originally Posted by LexxM3
I have a healthy vengeful streak, so if I was you, I wouldn't drop it (I am in the middle of something similar with another vendor right now). Refund is one thing and I bet it makes no financial difference to you one way or another. But no apology to you and the rest of the customer base after that behaviour? Unacceptable. I'd stay on it regardless "refund".
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Yup, wasn't about the $$ - I'm a pretty easy going person and don't sweat much in life - but stuff like this - it's just not ok... I'll mash the brakes and give it my full attention until it's made right. I pushed my complaints into a lot of different channels - will be interesting to see what other follow-up takes place.