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      02-19-2020, 06:16 PM   #25
kkpat
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Drives: BMW X5 x40i
Join Date: Aug 2019
Location: California

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Quote:
Originally Posted by TN_3 View Post
Called the Genius line yesterday about this same issue. They had me:

1) Start the car
2) Press and hold the volume knob on the radio controls (under the iDrive screen) for 70 seconds. The iDrive system should restart twice.
3)On the home screen, select Apps, then hit option on the iDrive controller, and update apps. Wait until it states the update is complete, then close.
4) Turn off car. Get out. Lock it. Wait a few mins. Then try the app again.

This process is similar to the one previously posted, but they didn't have mess with uninstalling the app or anything like that. Seemed to work and the app is functioning properly now.
Thank you Tn_3.

Tried this but didn't work for me!
Appreciate 0