Quote:
Originally Posted by jtodd_fl
Hello, thank you for contacting BP OT Tech Support. My name is JTODD_FL and I'll be helping you today. If you could just answer a couple questions...
What kind of laptop is it?
Any other BT devices connected to your laptop working?
Do you have another computer you could try pairing the mouse too?
Have you "forgotten" or unpaired the previous devices to this mouse?
Has this mouse ever been paired to another device? If so, did you unpaid it?
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I'm sorry my friend but you are talking BS !!!
The only thing she needs for her mouse is a cat ...