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      01-03-2020, 04:38 PM   #1
BayMoWe335
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Drives: 2010 E92 335i 6MT
Join Date: Aug 2009
Location: US

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Any computer networking experts here?

Update: Switched to Spectrum from ATT and problem is completely solved. Blazing fast now.

Long story short, I have ATT fiber internet (300 Mbps down and 300Mbps Up) that tests those speeds all day long.

Problem is, my internet sucks. It's not that it isn't fast. It's that it constantly drops for 1-2 seconds so it's always hanging on simple Google searches.

Another thing that makes it obvious the connection isn't stable is chatting online with Amazon or companies that offer chat support. I'll get "connection lost, reconnecting" several times during chat.

Also, timed games like Chess make it obvious the internet loses connection because I will be waiting for my opponent to move, only to realize 3-5 seconds have gone from my clock when it finally connects.

Replaced the router multiple times, strong single everywhere.

ATT says it's fine...it's not. I did a -t ping test to google.com and get these results.

Packets: Sent = 78, Received = 78, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 5ms, Maximum = 259ms, Average = 39ms

As you can see, I have a maximum ping of 259ms and average of 39ms. It's mostly under 10, but is it normal to have so many over 200ms?

Tracert gives me this:

Tracing route to www.google.com
over a maximum of 30 hops:

1 7 ms 2 ms 2 ms homeportal
2 12 ms 21 ms 14 ms
3 * * * Request timed out.
4 * * * Request timed out.
5 16 ms 31 ms 22 ms
6 11 ms 17 ms 11 ms
7 * * 8 ms
8 63 ms 78 ms 48 ms
9 13 ms 9 ms 45 ms
10 13 ms 23 ms 6 ms
11 9 ms 7 ms 14 ms
13 8 ms 17 ms 12 ms

That looks F'D to me. Anyone have any ideas?

Last edited by BayMoWe335; 10-10-2020 at 01:05 PM..
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