Quote:
Originally Posted by SeasonalBread
My vehicle left the Spartanburg plant on the 16th and is currently on a train to Richmond CA. The estimated arrival date at Richmond was 12/31, but the vehicle still hasn't arrived yet, and they can't give me an updated estimate. Does anyone know how long the train ride from Spartanburg to Richmond is supposed to take? I tried asking them for tracking information like the bill of lading, and information regarding the rail car, but they said they didn't have that information and couldn't provide it to me.
Additionally, once it arrives at Richmond, how long will it take to arrive at a dealership that's ~40 minutes away?
Thanks
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If you can get your Bill of Lading number (CA won't help?), you can call 800-497-2919, for updates. Mine was 4903312TTGX697486S-B, but only use the Four Alpha and preceding Six Numeric - TTGX697486
When you call, select option '2' and the prompts will have you input the Four Alphas followed by the #key, then Six Numerics followed by the #key. There can a bit of a pause (sounds like call was dropped), so give it a min.
As far as time from Train Depot (Port), thats anybody's guess. My X5 arrived at the Port on 01/04, 1 hour from my home. Dealer is 2 hours away. It may not get to dealer until 9th/10th. All depends on trucking schedules....So Close
Good Luck and Enjoy your new car
