Quote:
Originally Posted by hopeya2006
Quote:
Originally Posted by bimmerstyler
Awesome tip. Just tried calling to get mine and the person there said I'd have to talk to a Genuis. They're open tomorrow from 10AM to 7PM eastern.
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Genius only has your mobile number, they do not have access to SIM card information. Assist is the department, once connected choose option 7. Tell them you are having sim connectivity issues and needs to confirm the IMEI number for your account. It should start with 35. Try another rep if the first one couldn’t help you. Another way is to call roadside assistance and talk to a master technician, they have access to your IMEI as well. |
Cool. On the phone with someone at Assist that seems to want to help right now. I'll report back with what happens.