I recently purchased the volume button from Car Analysis to complete the crystal series in my MY21.
It's almost embarrassing that I'm stuck on such a simple upgrade and I'm hoping to get some help.
I tried to remove the trim as shown in the video (link below) and ended up marring the trim ring a bit due to insufficient cloth between the pliers and knob. I doubled up cloth and really went at it for 30 or so minutes. Not even slightly loosened.
I feel the whole knob moving in its housing and the whole head unit also moves under the strain of my wiggling/pulling.
Still didn't get it out.
For those of you that went through this mod, any tips or advice on how to get the trim ring off without feeling like you'll yank the unit out of your dashboard?