Quote:
Originally Posted by Bancroft
Speaking of software upgrades, my dealer says that they won't upgrade the software of my car unless I have issues with it. Is that normal procedure?
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I can't say if this normal or not, but I asked BMW of NA the exact same question. They replied with:
- Any factory required updates are free of charge at any dealership (that's similar to what you described);
- Any updates over the air are free of charge;
- Any updates per a customer request (except those I mentioned above) are paid.