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      04-13-2021, 12:18 PM   #1
SlowX6M
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Drives: 2021 X6M, 2012 X5, 2018 M2
Join Date: Jun 2020
Location: NY

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Stranded, BMW roadside assistance is worthless

Took the car for a carwash, as they finished the car displays parking brake malfunction and I cant put it in gear. I am stuck at the wash with a bunch of cars behind me, cant move the pos, and bmw roadside assistance hangs up on me twice and puts me on hold. Finally got a case number, but it might be hours before they get a tow truck. They are basically a third party contractor, a dispatch if you will, that are contacting local towing companies to find who is available.

This is a giant clusterfuck, my day is ruined. Same once happened to my e70, ironically also after a car wash, but at least is has a manual override cable for the hand brake. I want to dump this pos back to bmw and get a Lexus. Cant deal with bmw nonsense anymore.
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