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We all love our e90's especially me. I have been to both locations and have recieved excellent service from both locations. I prefer the midlothian one better since it is closer to where i live. As for your experience, everyone makes mistakes. Sometimes it's my mistake or theirs but referring to people as bumbasses on a forum is a little childish. I hope the people at richmond bmw midlo don't read these posts because i would hate for someone to criticize my performance on an open forum.
Lesson to be learn't. I only put OEM parts on my e90. The fit and finish is second to none. I have always had problems with cheap aftermarket knockoffs.
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