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I have never in my life had a flat tire. Most of the time I am in rural areas where roadside assistance is likely to take all day (which is true even in urban areas).
I worked for AAA in the 1980s, in the Washington DC metro, and roadside assistance was horrible then and probably still is.
With the run-flats, I like the idea that I have choices other than waiting by the side of the road for hours. Most likely alone. For me, the run-flat capabilities coupled with the spare is cheap insurance that I could get to a service station on my own, and tackle the issues from there.
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