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It really is the communication that is making this such a difficult experience as you say. Unfortunately for most of us, the dealer is our only point of contact and information, and when the car is delayed and they can only say 'we dont know why' it really does give a poor impression of BMW as a whole. The dealer and BMW should be much more joined up, there's no excuse for keeping us, the customer, in the dark. Its our money and we deserve to know what's happening.
You're right we will all have fantastic cars when we get them. I just hope I'm as excited when it arrives as I was when i ordered it.
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