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      03-06-2021, 03:06 PM   #163
JJRX5
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Drives: BMW X5
Join Date: Oct 2020
Location: Kaiserslautern Germany

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Quote:
Originally Posted by threebabies View Post
Yes, I got it to work. I emailed connecteddrive USA and asked them to manually link the connecteddrive service to my connecteddrive account. I provided the warranty paperwork with the certificate of origin. At first the connecteddrive USA team emailed me saying they needed the SIM information for the car, then without warning a couple weeks later, the connecteddrive services turned on. Most of them don't work such as weather and news because they rely on cell service that Germany doesn't have. The Drive Recorder and Android Auto/Apple Carplay do work.
Interesting. So you didn’t go through Germany at all? I sat on the phone with connected drive US for about an hour. I was transferred twice and the most they were able to do is add my car to my BMW online account. They said ConnectedDrive is impossible.
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