[BMWRX]

How could they possibly think that it was acceptable to present the car like that?

I would have blown up deluxe if the first I knew of it was delivery day.

And I agree with Alan, I would be very strong on insisting that they never "detail" your car again. My dealer knows that, aside from servicing, etc, no other part of the car is to be touched, as I've had far too many issues with swirls and scratches from the whatever disgruntled apprentice is tasked with washing the cars prior to handing the keys back.