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I have had BMWs for 20 years now. The one thing that is making me frustrated is the lack of clarity on software upgrades. I have 03/2019.40 version and I am told that no update is available. When I spoke to the service manager he said' every car was different' Connected Drive said you will get an OTA update when the app notifies you. There are no release notes and no logic applied to these updates, as far as I can see. It appears that BMW is not being clear with us about these upgrades and the service center, has even less idea. very disappointed that a company like this is causing confusion.
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