Quote:
Originally Posted by davchr
Did they show you a written document from BMW that stated the struts are not covered? I have had arguments over warranty coverage on several cars. Long story short - dealer/service advisor/manager said my issue(s) were not covered. I made them read the agreements with me and show me where the agreement say my issue is not covered. When they can't find it they, begrudgingly, take care of it in warranty. Don't believe them until they show you in writing. They have the documents.
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Yes they did. Unfortunately it was more of an issue of being just outside my new car warranty due to their fault. I raised hell. The CPO doesn’t cover it either. I’m just going to do the KW’s at this point.