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      09-08-2019, 08:32 AM   #32
LexxM3
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Drives: E46M3, G05X5
Join Date: Apr 2019
Location: Waterloo, Canada

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2019 X5  [0.00]
Update on Pirelli Canada original equipment road hazard warranty claim and handling: after 9-10 weeks and constant prompting and escalation by my dealer, Pirelli came through and refunded the full amount of the replacement of the 2200km old punctured tire. That's a bit over $1000 CAD all-in, cheque just received (Pirelli compensate/refund the dealer, the dealer then refunds me). I didn't get any sense that the ridiculous delay was due to any claim-related hesitation, only that Pirelli claim process is grossly inefficient and thus just takes a very long time to get through the bureaucracy. Not happy with delay, but happy (as essentially always) with my dealer and with Pirelli for standing behind their claims.
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G05 X5 x40i (04/2019 mfg, Canada) on S18A-19-11-540
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