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      02-22-2020, 08:46 AM   #8
plutnicki
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Drives: 2020 X6 M50 & 2019 X3 M40i
Join Date: Jan 2009
Location: New Hampshire

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Quote:
Originally Posted by randybobandy View Post
Just reading these comments...all these "solutions" from BMW might work, but are totally unacceptable.
I completely agree with you. Honestly, I barely used the app prior to my X6. But the remote start capability was advertised to me and would be of value. When it stopped working, I was very irritated.

All I can say is that I reported it to the dealer, they tried what they could think of and since the FW update, it's been working without flaw.

Since I'm sure the issue was in the car, and not the app, perhaps the FW fixed the issue. And it had to be done by the dealer since the car itself could not find a FW update on it's own.

Lastly, I double-checked the invoice and they also found that there were ethernet errors logged. Having some experience in that area, my guess is that the communication system in the car was down and needed a good solid kick to get going again.