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      02-28-2020, 01:21 PM   #14
maxim38rus
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Drives: BMW X1, X5, i3, 6GT
Join Date: Feb 2020
Location: CA

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Quote:
Originally Posted by Bancroft View Post
Speaking of software upgrades, my dealer says that they won't upgrade the software of my car unless I have issues with it. Is that normal procedure?
I can't say if this normal or not, but I asked BMW of NA the exact same question. They replied with:
- Any factory required updates are free of charge at any dealership (that's similar to what you described);
- Any updates over the air are free of charge;
- Any updates per a customer request (except those I mentioned above) are paid.