Quote:
Originally Posted by Andyx5
Bought my x5 car brand new back in September this year with surround cameras fitted. Had the idrive updated with the nov 2019 software.
Just spoke with bmw Uk connected services and have been informed that this requires specific hardware and is not a software update and is not available on my car. Think I am being fob off !!
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Mine was ordered feb/2019 and build in sept/2019. And I have it.
Do you have an account on the connected website? And is the app listed there as a purchase option? Call the connected website helpdesk. In my opinion they are much more helpful than my local BMW concession.