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      12-29-2009, 05:39 PM   #1
pnguyen1028
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Drives: 09 Alpine White 135i; 6 Speed
Join Date: May 2009
Location: Mill Creek, Washington

iTrader: (1)

BMW Bellevue = FAIL (Another one)

Brought the car in for...

-Misfires in banks 5/6
-Second failing fuel pump @ 11,000 miles (first replaced at 3,000)
-Radio issue not starting up (search on boards came up with software updates that fixes this issue)

Moron gave me the typical flow chart bullshit, diagnostics, found codes, found modifications... These are the SA's that I urge everyone to avoid.

"We asked the BMW engineers and they stated that we're gonna need a stock car to work on it any further."

Wow. I had my fuel pump replaced the first time with all my current modifications now and my previous SA at the same dealership didn't care at all (I don't remember who it is and it's my fault for not asking for the same guy). He even came out and complimented the car and the mods for sounding great.

An honest SA that can think for himself would honor your warranty and fix all issues not caused by the modification itself. Things like the failing fuel pump/injectors are issues that are widespread on STOCK cars.

So again, whoever has any type of modifications on their car, don't go to "******* *******" of BMW Bellevue. I was orginally scheduled for a guy named Dan? I spoke with him and he was totally cool with having a conversation with me about my modifications. He stated himself that issues that were caused by my modifications would not be warranty work but would come out of pocket. He also stated that misfires were probably injectors/coilpacks/spark plugs and he doesn't see a problem with my mods because he can't see a reason how they could cause the problem.

This "******* *******" fellow won't even continue the diagnostics to tell me how much the bill would be if I were to replace the injectors out of pocket. He won't even update the software for the radio issue. Fucking dweeb. SA's with brains and some car knowledge will be able to make a decision themselves. Those who are brainwashed will simply follow the chart and deny any claims if you have any type of modifications.

Anyone know a good SA at BMW of Seattle? I'm sure they wouldn't like it if I asked for a different SA at BMW of Bellevue for the same issues.

-Edit

Removed name by request. Ask me through PM or call me if you'd like this doushe's name.

*Deleted another thing cause they threatened me with legal action *

Comon now boys. I would never post anything meant to harm your glorious reputation. It's an opinion, not a fact. Readers can educate themselves with the reviews from not only this website and subsections, but also from the reviews below. So heated off of a post. Take a chill pill.

http://www.yelp.com/biz/bmw-bellevue-bellevue

http://maps.google.com/maps/place?hl...ed=0CAcQnQIwAA

Quote:
Originally Posted by jibaholic101 View Post
OUCH!!! i know how much you take care of your paint. the dealer does it to me everytime. i had a sign on the speedo, the steering wheel, the window, and i told my SA, and guess what?! they still washed the car!

your service advisor sounds like a real douchebag.

hey paul, which office did this SA have in relation to the door?

talk to Corey Francalangia. corey has always taken care of me, and he will make sure that you are satisfied. the Service manager is a dick, dont go to him
Yeah! Don't wash our cars!

PM sent to moderator to change title name.

Last edited by pnguyen1028; 03-16-2010 at 07:56 PM..
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