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Final update,
So I called the Sales Manager F back and complained the BSI was set to start at 0km when my car was delivered with several thousand kms on the clock as a demo.
Long story short, it took a couple of days to sort out but eventually F emailed me a screenshot of my upgraded BSI to 5 years, 80,000km at no extra cost.
Big "Thankyou" to F.
Let's hope it's plain sailing from here. I've been buying BMs from this dealer for almost 20 years.
All-in-all, I'm happy with the BMW Dealer.
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