Quote:
Originally Posted by -Vanguard-
I escalated my case with BMW NA and they assigned me a case manager today. They will get back to me in a week with my options once their team reviews my case.
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Thanks for the update!
Hope they give you an option that does not cause you any loss compared to the purchase price. For a lux brand, i was not expecting that me or you would have to get into crap like this.
So on my end, the dealership got the replacement part and I just dropped off the car today. They will replace the panel and lets see my luck on the stupid lottory ....
My guts feeling is that...i will have to probably go through what you are going throught lol First they find they problem but could not fix it after several tries and then we take it to BMW canada....but from my recent experience, BMW canada seems really un-responsible and probably the whole thing won't end up well for me...sigh....