Quote:
Originally Posted by arciga18
Can't emphasize this enough.
The store I bought from last minute before the end of the year wouldn't even agree to show me the December months programs .
They insisted it was type g. The manager wouldn't even talk to me. All through the sales guy even though I was standing in the showroom.
I explained and showed them everything I had including the matrix that kief posted. I insisted on type j. I said this is a military credit union. Apply the rebate .
They said no. I asked if it was truly type g, then why was there no mention of an HR form.
This was the paper they kept insisting proves they were correct. See the date - January 2019.
I know for a fact that there was an updated bulletin. Also the December playbook should have called out PenFed specifically for type j offers.
Luckily I just got the bmw survey. 
I still bought the car because the rest of the deal made sense for my situation. |
Sorry to hear that and that's my fear as well... sometimes just can't stand the existance of dealerships (that's a separate topic though).
The sad thing is for most brands, it doesn't matter if you complain to corporate, they won't action on anything, even if it's something like discrimination based on gender or race.