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      01-18-2019, 09:33 PM   #104
bimmerstyler
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Drives: 2019 X5 G05
Join Date: Dec 2018
Location: South Carolina

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Originally Posted by mnewnam View Post
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Originally Posted by hopeya2006 View Post
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Originally Posted by mnewnam View Post
BMW Genius has been great. Well, Josh who works there has been great. They worked with AT&T to get me going. They also fixed numerous other forum members with the same issue.
Agree! There are some great people working there. I think ultimately at some point someone has to communicate with ATT to resolve this problem. I have a long trip coming up soon so I took it in my own hands and tried to solve it, it worked, at least for my car.
My vehicle mobile number changed after they fixed it so it was definitely a fix that involved both BMW and AT&T. I'm wondering if the car has two cell radios. One that does all the assist stuff and another that handles the hotspot.
That's what it seems like to me. The real time traffic and other connected drive services (those that still don't have issues, anyways) come over the air fine.
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2019 X5 M Sport G05 Phytonic Blue
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