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My X5 has had this emergency call system unavailable message up. March 2019 build. Tried I drive reset and phone pairing and repairing as recommended in some posts to no avail. Took it to the dealer who have said corrosion in the fin is the blame and the inside elements need replacing. 1 week wait for parts and Bmw want to see pictures of sealant around the fin. The funny thing is I had an oil change 2 weeks ago and due to COVID they cleaned the car in the car wash not the standard valet and the fault started on the drive back from the garage. So I’m thinking the bmw dealer actually caused the issue in their car wash! They said this was a known issue on x5 now whatever that means.
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