Quote:
Originally Posted by Masterplan
My dealer isn't giving me our vin or order number as the genius service is overwhelmed at the moment
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This is frankly bollocks and the worst excuse I've heard in a while from a dealer. The Genius isn't overwhelmed at all. Was fine when I was awaiting my X5 and also tracking my folks 5 series order for them this way too.
I don't mean to worry you mate but not giving you a provisional delivery date or an order number, not being able to give you an update from their own system and saying don't use the online Genius suggests to me they are hiding something and maybe don't have an allocated build slot.
There is no reason why they can't provide the info to you (btw your order number should also be on your confirmation paperwork).