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      07-13-2020, 03:55 AM   #12
Masterplan
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Drives: F87 M2 & G05 X5
Join Date: Mar 2010
Location: UK

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Quote:
Originally Posted by Unit View Post
This is frankly bollocks and the worst excuse I've heard in a while from a dealer. The Genius isn't overwhelmed at all. Was fine when I was awaiting my X5 and also tracking my folks 5 series order for them this way too.

I don't mean to worry you mate but not giving you a provisional delivery date or an order number, not being able to give you an update from their own system and saying don't use the online Genius suggests to me they are hiding something and maybe don't have an allocated build slot.

There is no reason why they can't provide the info to you (btw your order number should also be on your confirmation paperwork).
I thought that until I got the automated BMW email saying the car is in the build phase. So Ive been using that date as a gauge of when I'm likely to receive it. Since then, silence...
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