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      07-04-2020, 07:13 AM   #58
Ninefourteener
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Drives: 2020 X5 M50i, 2020 Alfa 4C
Join Date: Sep 2019
Location: American in Belgium

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Quote:
Originally Posted by Frenetic View Post
This is the second time I’m having trouble with BMW Connect, and I’ve only owned the car a month.

It shows up as active and subscribed online, and I can see an order placed in my order history, but it’s not showing up in iDrive or as a subscribed service in the iPhone app. I also never got an email confirmation of my purchase.

I call BMW Connect and they’re utterly useless. I have to call BMW Genius on Monday, which is the biggest Apple ripoff if there ever is one, and from my brief encounter with them, they are anything but.

Nothing in BMW Connect has worked correctly for me from the start. It’s pathetic.
Don't feel bad..... I DID get confirmation.... an email... they charged my credit card..... and the app is showing up on my idrive screen.

It just doesn't work.... at all.
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