Yup. Apparently the X5 has slighter deeper than normal sockets, so a lot of them don’t work.
There was a post back in May with several suggestions on how to fix this.
I bought a dash cam also. I used the rear socket to add my own socket extension with two 12-volt sockets and two USB. It was one I already had and works in the rear BMW socket, thankfully.
I didn’t hide the wires on the dash, but ran the cord to the rear socket and tucked the wires under the floor mats. Mine also has a rear camera, so running all those cords required an extension I bought on amazon.
I know folks are aghast at the wires showing, but I wanted to test the dash cam before doing anything permanent. It is a Crosstour dashcam and it works great, and the wires don’t bother me and make it easier to remove the dashcam when I want to change the SD card.
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