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      03-08-2019, 07:34 AM   #73
Espejo
Private First Class
United_States
35
Rep
105
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Drives: 2019 Alpine White X5 40i
Join Date: Dec 2018
Location: Houston, Texas

iTrader: (0)

My KAFAS camera was replaced due to "lane departure warning". The camera was replaced but they were still getting an error message so they thought a wiring issue or harness, etc. My SA said BMW has stopped shipping KAFAS camera since it is not fixing the issue. They are still trying to get the car fixed and their service department is working with BMW corporate to resolve the issue. I escalated this issue with BMW and asked them to either fix it or just give me a new X5. They said they wanted to try to fix it first but if could not then they would replace it. He also said as a gesture of good will they would be doing "something" for me due to the delay. Not sure what they are going to offer but I've been researching BMW Extended Service Contracts and BMW Ultimate Care+ and will be asking for both up to 7 years full coverage at no cost. It cost them next to nothing but it does have some value to me too.
Appreciate 0