Have you looked into the BBB Autoline program? I used it once on my new 2001 Pathfinder that was in the shop for three months. The dealer and Nissan were unable to fix the car and were blowing me off until I initiated a complaint through the Autoline program. Within days, Nissan North America flew in a specialist who fixed my car in about 5 minutes. Nissan also offered me compensation for the issue and time spent in the shop. Might be a quicker and cheaper (it was free when I used it) option than a lawyer.
|