Quote:
Originally Posted by poppop
Has anyone run into a situation where a dealer’s service dept has been told by their sales dept not to give you normal service attention because you bought you vehicle elsewhere? I hope to buy my X05 at the nearest dealer, but will not if they don’t play ball; they will know I went elsewhere during my negotiations.
I have not experienced this yet, but this will be my first BMW.
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People are people so anything is possible, but dealerships as a whole don't make that much money on sales and service revenue is critical. It would be one dumbass dealership that wouldn't service your car to get paid either on warranty by BMW or by you directly.