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Update - after spraying a ton of hate BMW's way on this issue, I received a full refund - with no explanation from BMW.
I wonder which tactic worked?
- Posting on social media/tagging BMW
- Posting here and other forums
- Filing with the BBB
- Contacting the Automotive Media's authors/editors that wrote articles about CarPlay being free.
- Reaching out to my dealer
- Disputing the charge with my CC company...
Consumers have a lot more power these days.
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