Quote:
Originally Posted by russelldav
Fed up with not getting a response from BMW, I raised a complaint to the Better Business Bureau for the lack of Remote Software Upgrades.
Here is BMW's official response:
I think I ended up with what I expected - they didn't commit to anything, but at least now this complaint and their response are a matter of public record on the BBB's website. |
PM me with the verbiage of your complaint and I'll do the same for the US side of the BBB and see what kind of response I get.